Testimonials — See what our customers have to say about us.

You guys are awesome! Thanks for all of the help. It was perfect prep for World Cup Finals which I scored my best world cup finish to date. 4th!
— Lea Davison
Thanks for all your help last week guys. Best bike shop in France.

Great massage by Kat, fixed my dodgy leg and great mechanical support by Oli, fixed my noisy bike.
— Ross H
Thanks for your great customer service. It is unusually good.
Kind regards
— James
Just a quick note of thanks and a complement on the new Velo Club Alpe D’Huez kit. I visited your shop a couple of weeks ago after a long day featuring the Galibier and then Alpe D’Huez. I was a bit “out of it” when I bought the kit, but wore it for the first time yesterday back here in Canada. It looks great, thanks again, the design is really cool, I didn’t really appreciate it until I got home.
— Tom W
Hi Oliver,

How are you? I wanted to catch up with you and thank you again for all your help arranging our trip to Alpe d’Huez. It was your advice that found us our accommodation and the bike route that we followed. Both of which were perfect! We had such an incredible trip!

The bikes were amazing too and there’s a few of us that will certainly be keen to buy them off you at the of the season
— Roy
Thanks for the bikes Oliver.
I certainly put ‘mine’ to good use over the time, clocking up 550k & 26:30 hrs & found it a great bike. I reckon I’ll change the gearing on my next next bike to something similar.
Thanks for looking after us.
— Peter D
Hi, I just want to thank you all for the kindness and excellent service you gave us last week. You were so understanding when we returned the bike on the first day as my husband was too ill to ride. We really appreciated you managing to shift the rental a few days so he finally managed to do the Alp D’Huez climb.
— Sarah
Just wanted to say how pleased I am with the jersey. Lovely quality. Size is perfect. Deep pockets, handy zip pocket (why don’t all jerseys have those?). It arrived yesterday only 3 days from ordering.
— Nigel
Hello again Oliver and Kat! Thank you again for helping make my husband’s birthday the best one yet. We must leave this beautiful place at 9am. Thank you again- Chris was thrilled with the whole experience. Hope to see you all again in the future!
— Danielle
Hi Oli & Kat, just want to say thanks again for your service last week. We all had a great morning climbing Huez! Will see you next year!
— Dean T
Hey kat and Oli. What a great week of cycling. Sarenne, machine, grand goulets, grand serre, ordon, Huez, izoard, croix de fer, telegraph, and galibier. Couldn’t have asked for a better birthday trip. Thx for all the help
— Willem J
Hi Oliver, I had to go to the top of Alp D to find some who could solve my DI2 problem. Thanks so much for solving the problem.
Best Regards
— David W
Hey guys,
This is certainly long overdue, but I finally got around to sending along my sentiments to you and your family. I just wanted to let you guys know that the service that you guys provided was top notch. From the first email that I sent you inquiring about a bike rental, you guys were efficient and answered all questions that I had. It almost seemed too easy at times. Over this past summer, I had rented from several places, your shop was by far the best. Also, your shop provided a homely, family atmosphere that made a trip halfway around the world seem just like going to my local bike shop here in the states. Of course, you are a local, family owned shop with the greatest location possible for bike fans from around the world. You didn’t make the climb up the mountain easy, but certainly easier.
— Travis F
just wanted say thanks as the bikes performed perfect for us all week and we had a great few days on them. They never missed a beat and kept us safe on the downhills especially the villard Reymond decent in a thunderstorm!!
— Ray
Hi Kat/Oli - just wanted to say thanks for helping me and my ‘little’ bro sort ourselves out with some quality cycling gear on Sunday after he’d finally made it up the Alpe! (I bought the pink retro race top with bib shorts and he was the guy looking at the real-retro version before settling on the black & red retro race). Really nice to see quality gear being sold by enthusiastic people at fair prices. Hope you go from strength to strength and be great to get back out to ADH next year for some more riding...and shopping!
— Duncan
Hi guys,
Just wanted to say thank you again from all of us.
The bikes were great and the service was more than we could have hoped for.
We had an amazing couple of days and at least a few of us are already discussing when we will return to beat our own times (not that it’s a race!!).
— Chris S
Hi Oliver
Just wanted to say thank you for the great service we received from you over the weekend, made our trip even more pleasurable
— Frank
Hi Ollie,
The riders loved my Alpe jersey so I have to get 7 in the morning- I’ll see you around 9 in the morning
3 large - 1 for Luke Durbridge, 1 for Michael Hepburn, 1 for Jack Bauer
2 med - 1 for Daryl Impey and 1 for Damian Howson
1 sm for Adam Yates
1 xxl (for Daryl Impey’s dad)
— John
Lovely to see you guys again on our little excursion to Alpe H’Huez and the new Marmotte jersey is being worn with pride by those of our group who managed the whole route on Saturday!
Having such a great shop in the village with a welcoming/friendly atmosphere is something which really enhanced our trip.
— Eddie
Hey Oli and Kat, just wanted to say thank you again for the awesome service you guys gave while we were in Alpe D’Huez a few weeks back. We had such a fantastic holiday, we’re already planning our return for next summer!
— Jon B
Hi team, on July 17th this year I conquered Alpe D’Huez and as a celebration I purchased a jersey from you guys. I have to say it is just a great jersey, I wear it on every occasion I can.
— Rob S
I was at Alpe Huez in June and rented a bike. Thank you so much for the warm and cheerful service. It made for a wonderful experiance. Thought I would send a picture of a jersey I wore the other day cycling to the top of Haleakala on Maui, 10,023ft.
— Colin & Keala
Hi Oliver, Just a quick email to thank you and the team for enabling us to have a superb 1st visit to the Alps; Your set-up at Cycle Huez is a very slick operation, yet at the same time appears pretty chilled and relaxed... The bikes were great, and ensured that my hard work “going up” were rewarded with some superb descents...... my small issue with the bike on the top of Col Du Glandon just added to my experience, in that it showed what camaraderie exists among those out in the mountains when an unknown Dutchman came to my assistance,
— Kev D
Hello Oliver

Thankyou for delivering the bikes.
Nice bikes. Perfect set up of saddle height. Great ride.
— James
Hugh and I just wanted to write a quick note to say thank you for all of your help whilst on our trip to alpe d’huez. The bike hire was fab, and thank you for the route advice. I’m so glad we found your shop as it definately made the trip excellent. Hope to see you again in the future.
— V & H
Hi Oliver & Kat,
Have just arrived back in Oz after 4 weeks travelling and now regard the 10th September,2014 as one of the most memorable days of my 64 years - the day I rode up the Alpe d’Huez! Still can hardly believe it.
Oliver, I remember the words you wrote when replying to my initial enquiry “Lets make it happen”! Well we certainly did.
The whole process, the promptness of your replies, the advice you gave and the quality of the bike all made it an enjoyable experience. Everything we discussed you delivered and please be assured that given the opportunity I will have no hesitation in recommending you.
It was an absolute pleasure.
Have just read that Madeleine Rose has arrived - congratulations,looks beautiful!
— Stephen C
Today we cycled your recommended route starting in Le Ferney, up Sarenne and then the balcony road. What a gem! The best kept secret of the area. Thanks for the advice.
Thanks also for the great bikes and service. We had no troubles and were comfortable on the bikes from the word go.
Hope to be cycling the Alps again, soon.
— Elsabe